job description
The Lead Installer-TE reports to and is responsible for assisting the Project Coordinator-TE in organizing our ongoing projects. The Team Leader monitors field service activities, providing general support, performing onsite services, coordinating field workers, liaising with clients, taking part in organization meetings, overseeing logistics, and purchasing goods if needed.
ESSENTIAL FUNCTION STATEMENT(S)
- Provide high-level customer service to all staff and departments that you liaise with.
- Oversee operations to ensure user satisfaction, project continuity, and internal consistency.
- Perform quality checking of each sub-contractors who handles the project.
- Develop project schedules, plans, and processes, and ensure they live up to company standards.
- Create routine project and progress reports.
- Perform necessary administrative work update databases and documentation.
- Gather information on user requirements to put together service, installation, and equipment orders.
- Manage and coordinate department procurement.
POSITION QUALIFICATIONS
Competency Statement(s)
- Accountability – Ability to accept responsibility and account for his/her actions
- Accuracy – Ability to perform work accurately and thoroughly
- Analytical Skills – Ability to use thinking and reasoning to solve a problem
- Ambition – The drive to achieve personal advancement
- Communication, Oral – Ability to communicate effectively with others using the spoken word
- Conceptual Thinking – Ability to think in terms of abstract ideas
- Decision Making – Ability to make critical decisions while following company procedures
- Motivation – Ability to inspire oneself and others to reach goals and/or perform to the best of their ability
- Responsible – Ability to be held accountable pr answerable for one’s conduct
- Strategic Planning – Ability to develop a vision for the future and create a culture in which the long-range
goals can be achieved
EDUCATION, CERTIFICATIONS, LICENSES & REGISTRATIONS:
- Bachelor’s Degree in Electronics, Computer, Civil, etc.
- Two (2) years of experience in a related field
SPECIALIZED KNOWLEDGE AND SKILLS:
- Competency in Microsoft applications including Word, Excel, Powerpoint, and Outlook.
- Knowledge of file management, transcription, and other administrative procedures
- Ability to work on tight deadlines.
- Ability to read/Interpret Blueprints and specifications
- Obtain and keep current Safety and Health Training Certification
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.