Privacy Policy of Radiowave Unified Communications

Radiowave Unified Communications takes your privacy seriously. Since the nature of our business necessitates engagement with customers and website visitors that requires collection of personally-identifiable data, we have created a Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of Personal Information if anyone decided to use the RUC website,

If you choose to use our website, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving our website’s services and capabilities. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.

How we collect and use information

To ensure favourable and satisfactory user experience when using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email and postal address.  

  • RUC asks for your personal information such as your telephone number, email and address when you register to our Partner Program.
  • When you visit certain pages in our website, including but not limited to marketing-related pages that require login in to access or download content.
  • We also automatically receive though server logs information from your browser including your IP address, cookie information and pages you requested.

We use those data to fulfil your request for information, response or feedback.  We may also from time to time contact you directly to offer our services.

Log Data

Whenever you visit our website we collect information that your browser sends to us that is called log data. This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

How we share and disclose information

RUC Communications will not sell or share your personal information to anyone. We will only do so under the following conditions:

a. We have your consent to share the information;

b. We need to share your information to provide the product, service or information you have requested;

c. We need to send information to companies who partner with us in delivering services to you. These may include our technology and vendor partners. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us in fulfilling tasks we agreed to deliver.

d. We respond to subpoenas, court orders or legal process; or

e. We find that your actions on our web sites that violates the RUC Terms of Service or any of our usage guidelines for specific products or services.

When do we share information third party service providers

We may from time to time employ third-party companies and individuals due to the following reasons:

  • To facilitate the delivery of website services
  • To provide the website services on our behalf;
  • To manage the RUC website
  • To assist us in analyzing how the website is used

These third parties are given access to your Personal Information in order to perform tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

How do we manage Do Not Track (DNT) Preferences

Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes. That is why we provide a variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-installed DNT signals.

Editing Your Account Information and Preferences

RUC Unified Communications gives you the ability to edit your account information any time, including whether RUC can to contact you about special packages we offer.

How we keep your data secure

Your information will be password-protected for your privacy and security. We leverage industry-standard SSL-encryption to protect data transmissions. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Bear in mind however that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

The RUC website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
if you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy has been updated on January 2020